SPAR
is a leading in-store merchandising company with field offices in over eleven
countries and a multi-billion dollar global client roster, including work for
leading retailers including K-Mart and Circuit City. With over 4,500
merchandising specialists in the U.S. alone, making millions of store visits a
year, Belzer explains, "we're the eyes, ears, arms and legs of the
manufacturer, responsible for implementing programs on their behalf at store
level. We insure that products are in the right locations at the right times"
Belzer
emphasizes that this is especially critical with DVD, a specific area with
which they work directly with the studios while having partnerships with the
retailers; they are a category service organization for DVD in Circuit City,
for example.
The
forty-year old company began its merchandising services division in 1987 and
currently works across all classes of trade, drug, grocery, mass and specialty
outlets, providing expertise in the electronics area, while handling all other
hard lines and consumer packaged goods.
"With
DVD new release street date timing is critical. We ensure the planogram
integrity, that pricing is set, we manage the supply, we identify out of
stocks, we process returns, we do inventory counts, we do everything that is
necessary that assure maximum sell-through," Belzer explains.
This
especially applies to DVD promotions, which Belzer feels can benefit greatly
from RFID technology, which is one of the subjects of the current SPAR pilot
study; corrugate displays are being manually tagged and then tracked once they
leave the back room and make their way onto the selling floor; SPAR's software
provides data of how long the display is up and where it has been placed, and
whether or not it stays there. Customers can view online a so-called Execution
Map and watch store locations turn from red dots to green nationwide on their
computer screens as the promotions hit the store floors. SPAR is a solution
partner for EPCglobal US, the industry association responsible for driving the
global, multi-industry adoption and implementation of RFID technology.
The
RFID program, which began in the fourth quarter of 2006, is part of an
expansive investment in item-level radio tagging by SPAR, which includes the
development of a suite of Internet-based, real-time reporting software that
involves handheld readers as well as fixture tracking. Merchandising staffers
wear badges that are individually tagged with RFID to provide remote monitoring
of their in-store movements.
"RFID
is vital for retail because the biggest issue and biggest cost for them is
finding good labor," Belzer says. "Retailers have tremendous turnover. Their
first focus is the customer and helping them. Tracking promotions and managing
products at the store level are our main focus and RFID technology helps puts
us ahead of the game. We are taking this next step and making this investment
to help our manufacturers and retail customers."
About SPAR Group
SPAR
Group, Inc., a diversified international marketing services company, provides a
broad array of services to help manufacturers and retailers improve their
sales, operating efficiency and profits at retail worldwide. Services include
in-store merchandising and event staffing, RFID and other technology and
research, covering all product classifications and all classes of trade,
including mass market, drug store, electronic store, convenience store and
grocery chains. The company operates throughout the United States and
internationally in Japan, Canada, Turkey, South Africa, India, Romania, China,
Lithuania, Australia, Latvia and New Zealand. For more information, visit SPAR
Group's Web site,
www.sparinc.com